I used to have this problem when I moved to an area with very hard water, Yvonne. Our water is hard, but we rinse after use and descale regularly. Recently my kettle has broken and I decided to buy new one. I’m wondering if there is an electrical insulating grease (silicon dielectric grease?) Hello! Are you managing to keep your hair in check?
“any (or all)” continues on the same theme, Wave said Baird fascinated him and if one were to ask the man in the street who invented TV 9 out of 10 would say baird but there was another man finished the job Blumlein was also have responsible for a lot of pioneering developments in stereo – or binaural as he called it. The Which reports don’t have figures for reliability. I dismantled the connector in the base on which the kettle sits to clean and adjust the contacts on a Kenwood kettle after it stopped heating.
But what we can do is survey thousands of small appliance owners every year to find out how reliable the big kettle brands really are. I am having to replace a two year old kettle for the second time for to the round electrical connector in the base failing. … wavechange – thanks also, but my kettle has a different type of switch but the problem may well be the same.
This made a reasonable difference but it doesn’t seem to have been a lasting fix and that metallic taste is still discernable.’, Several people told us that using fresh water helps, as reboiling water created a ‘plastic’ taste. All our Russell Hobbs Kettle parts are covered by our price match promise, with many parts available for Next Day UK Delivery. Usually it just gives up the ghost, the electrics stop working (I think it’s the switch…) The last one was wrong as soon as I got – it dumped several tablespoons of water onto my table every time I poured out a cup. Thank you for signing up to receive emails from Russell Hobbs! I’d therefore avoid plastic kettles. Reviewed in the United States on August 8, 2018. I live in Spain and consequently use bottled water as the tap water is, unfortunately, still subject to being cut off if and when we have rain.
The yellow grease is on the base, around the peg thing, and has almost blocked the filter inside the spout.
and bought their best buy Kettle. Thank you for this post! It is very useful for me.
I fixed one in this way, but achieved nothing with another. Have chucked both kettles away, and now we use a stainless steel saucepan to boil our water in for tea. I joined Which? Do you know if the water which is sold as safe to drink should be doing this? And many of our members have tried lots of methods to cure their kettle, but haven’t managed to succeed. Where can one find a safe reliable kettle… All wave and DL wee doing were having a debate………….about kettles and ionisers whatever they are, We all cannot be both labour and conservative and there will always be differences of opinion however we will not be moved by poor attitudes or those who complain about grammar or lack of knowledge. We’ll be looking into this further – keep an eye out for our findings. Russel Hobbs kettle, and now a cheap Asda one. Over the past five years I’ve been having a Kettle from the Argos cookworks range going wrong about once a year. If some people manage to invent TV and stereo, surely a bit of joint effort might get to the bottom of the dodgy kettle problem. to contact some subscribers or users of Which? Russell Hobbs told us that safety was its primary concern and that all its products are thoroughly tested. My Russel Hobbs kettle,bought in August 2015 has a very dangerous fault. Have you had problems with smart appliances. The yellow residue is really sticky, and globular in form.
Thanks Lauren – Some of us are would love to make more input than just post comments on a website. cordless, ie sit in a base, are made to fail
I’ve tried boiling bicarbonate of soda and leaving it overnight and using lemon juice. If the amount of hot water dispensed is different from what is stated then it’s worth returning it to the retailer for replacement if it is a new product, or for repair/replacement under warranty.
Besides Russell Hobbs, owners of kettles from brands including Phillips, Breville, Delonghi and Morphy Richards reported having the same problem. For the perfect cuppa, see our Best Buy tea bags. My biggest complaint is about reliability. Have you had this problem with your kettle? Not removed by descaling. I’ll investigate…….But I might be providing evidence if and when I buy a replacement. James Watt – another Scottish inventor reputed to be inspired by a boiling kettle – could easily have been sidetracked if his kettle water had developed a strange taste instead of going on to improve the design of steam engines. find out if you’re eligible for a free boiler, Aunt Bessie’s beaten to top spot in Which? Looking for a different design this time. i’ve tossed 4 in the trash Not cheap, but I’ve had it with cheap and nasty kettles!
Then we want to know more. Our Kenwood kettle seems to be on its way out – the switch turns off soon after switch on and needs to be reset. The lid pops open while kettle is boiling,but worse,the lid has popped open as I’ve been pouring the boiling water into teapot etc,and I was almost badly scalded. Leaks, loud noises, sticky lids – these are just a few of the problems you can run into with your kettle. Unclear and hidden water gauges were your fifth most common complaint with kettles, while difficult lids you struggle to open came in fourth. We managed to unscrew the parts underneath the old plastic Asda kettle this morning, to see if there was anything resembling an oily substance among the wiring, but as you say, Duncan, it’s all as it should be and has had no contact with the inside.
Duncan has his field and has helped with advice on many things In hindsight it should have been returned. That's why RUSSELL HOBBS® makes appliances you like to use and love to admire and we pride ourselves on providing the highest quality of customer service. Does anybody know something about it? But although the lab confirmed there was a problem with the smell and taste, it couldn’t find the cause. If this is happening you need to fit non-return valves on the flexible hoses.
Yes – I realise that there is not a disk whizzing around in my TV, so it must be electronic. which is used to insulate the wiring underneath the element, and eventually leaches through into the inside? Color: Black Verified Purchase. I cannot offer any suggestions but all the silicone grease I have seen has been colourless.
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