Korean / 한국어
You will be redirected to the Google Chrome store. Click on the folder to open it, then click on ‘Trusteer Endpoint Protection Console’. However, as it interacts with your web browser, including Chrome, conflicts can … How to enable Rapport’s Google Chrome extension: The extension will be automatically installed starting Rapport version 3.5.1930.424. The extension version number will appear in the page that opens.
Place your mouse over ‘More tools’ and choose ‘Extensions’. Russian / Русский
We recommend temporarily uninstalling Rapport in order to get Chrome back up and running. If the extension is not installed, or if it is installed but disabled, the browser will not be protected by Rapport. Turkish / Türkçe Click on the start button, located at the bottom left side of the screen. Grey - the website you are browsing is not protected by Rapport. The extension list will open. DISQUS’ privacy policy. From within the Google Chrome store, click on the ‘Add to Chrome’ button to install the Rapport extension. IBM Knowledge Center uses JavaScript. ; In the list of programs, double-click Trusteer Endpoint Protection.A confirmation message appears.
Greek / Ελληνικά Search in IBM Knowledge Center. Bosnian / Bosanski
It will turn blue. The Rapport icon does not turn green on protected sites: If the Rapport icon does not turn green on protected sites, it might be caused by the reasons below: Please verify that Rapport is running on your computer: If a pop-up message, reporting that ‘Rapport is not running’, appears, it means that Rapport is currently stopped. Danish / Dansk In this case, please verify that you are running the latest version of the Rapport extension: If the version that appears in the extension list, which is the version that you are currently running, is not the same as the version that appears in the Google Chrome store, you will need to remove the extension and re-install it: If the Rapport icon remains grey on protected sites after verifying that Rapport is running on your computer, and that you are running the latest version of the Rapport extension, please contact us for further support by submitting a ticket via our website: The Rapport icon does not turn green on protected sites. The first time you open Google Chrome after installing Rapport, a pop-up will appear, letting you know that the extension was added and asking you to enable it. Often, this feature is provided by your regular security software anyway (which can create conflicts with Rapport). Once the Rapport console is opened, click on ‘. Open the Rapport console by following the instructions described above. Activating Rapport’s extension: The first time you open Google Chrome after installing Rapport, a pop-up will appear, letting you know that the extension was added and asking you to enable it.
Search IBM Security Rapport™ is an extension that works hand-in-hand with Trusteer Endpoint Protection to provide online identity theft and online transaction protection for consumers. If the Rapport icon is not visible in the browser’s address bar, please verify that the extension is enabled by following the instructions below: The indication that the extension is enabled is the color of the toggle.If it is blue, the extension is enabled.If the toggle is grey, the extension is disabled.To enable the extension, click on the toggle. If you're having the same problem with Chrome, then you may see the following error message: --disable-features%3Dloadingwithmojo’s server DNS address could not be found. Click on ‘All Programs’, locate Trusteer Endpoint Protection’ and click on it. Catalan / Català In other words, Rapport functions on Google Chrome only if its extension is installed and enabled.
Green – the website you are browsing is being protected by Rapport. ; Click Continue.Another Rapport dialog box appears, offering you assistance with technical problems you might have had with Rapport. Finnish / Suomi Bulgarian / Български
Locate ‘IBM Security Rapport’ in the extension list and verify that it is enabled. Don't worry, even without Rapport running your computer should be safe to use (so long as you run quality antivirus software as per usual). Vietnamese / Tiếng Việt. German / Deutsch The Rapport browser extension is a component which completes Rapport’s functionality and provides you with full protection while browsing. Slovak / Slovenčina Head to Trusteer's installation page and select your bank from the drop-down list to begin installation. It isn't Rapport's job to protect your online banking, either - that's up to your bank itself.
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