First disconnect the power to the unit. Was not looking forward to paying GE for the repair. I had the exact same issue. Get more answers from the people in your networks. Ice maker still running fine. How do I know how to install the heater???? Although this problem is not very common, but a defective main control board can result to the water dispenser not functioning properly. Nevertheless just imagine if you added some great images or videos to give your posts more, “pop”! GE apparently released a $30 part below, item WR49X10173, a water dispenser tube heater which easily connects to the dispenser control panel to heat the water line just enough to keep it from freezing. If you observe that your refrigerator water dispenser stopped working, then there is no cause for alarm, it might be as a result of some reasons i will be listing out below.
Follow-up to earlier post, the water line defrosted by using the hair dryer. After it cool for 20 minutes it starts again.
If there is no noise, a voltage check will need to be made. Thank you for the hair dryer technique. If you haven't, please do so ASAP.
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Cookies help us deliver our Services. Happy Easter. So happy… Read more ». I put a hair dryer to the door still no at the top but have water at the bottom hose, I got a plummers quick repair. Save my name, email, and website in this browser for the next time I comment. After using hair dryer, then wait 5 minutes to let ice in dispenser melted out. Had to buy a new hose couple, which was $4.95, but all good. It will dispense about 4 ounces of water then the grinding noise and the flow of water comes to a trickle.
The 4th through 5th year, the ice-maker stopped working. I used a funnel to direct the heat on the water dispenser (low heat, high speed) for about 2 minutes then used the hair dryer (high heat, high speed) on the inside of the door for 5 minutes. Other users suggest temporary fixes such as threading a weed-eater trimmer line through the water line. Ge wanted to charge $80 to come look at it on a week day between 1 and 4. It’s a tool that allows you to spray microwaved hot water directly on the ice inside the waterline.
The inlet valve can experience two different types of fault or failure, and they are; mechanical and electrical failure. Tks a lot hair dryer & weed eater plastic line works great 10/15 min. // Manipulate variables You can thaw the ice in about 30 seconds! Now the water is not dispensing. Thanks. Thanks , I have recently been looking for information approximately this subject for a long time and Serial: DH235102. Thank you, OP, and everyone else who took the time to write about their experience. I don’t want to buy it and then what…, My husband and I just had this problem in our GE profile side by side. She got squirted. The 1st through 3rd year, struggled with freezer shelves not staying in place–they continually fell out of the side slots. I
My rake away us to not put the hair dryer in the hold and let it sit there. I tried to heat the interior of the door with no success, so I did more research and found this video: https://www.youtube.com/watch?v=EwJ_EatXJ9g Following the directions to remove the kick plate and check the supply from the bottom was helpful. Have the same problem. So interesting….
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Thank you soooo much for this suggestion! Blasted hot air from hair dryer thru small funnel up the water
THANK YOU!!!!!
An 8 inch piece of whipper snipper cable inserted up the water line/cord at the dispenser works fine. The instructions included for item WR49X10173, the water dispenser tube heater are horrible, but there is an awesome step by step video on youtube by wernerpd that outlines how to install the heater. So I originally didn’t think it worked. We’ve had the GE refrigerator for roughly 5 years and never had this issue. Now I got to know one of the reasons for that. Many users in the forums suggested replacing the door for $500 or adding their own insulation to the door. If not,… Read more ». Had to unplug. Running water at last, 3 to 4 mins worked fine with hair dryer. It seems to get worse when the filter is old. Just like you did with the dispenser switch, you can easily test the two terminal of the door switch for continuity by using a multi-meter. I kept gently jabbing the weed eater string in the water hole and eventually the ice gave way & a bit of water rushed out. Haha! So hold it and direct the heat into the ice chute on the inside of freezer.
After a few minutes, press the water lever and watch the flood gates open!!
My water and ice stopped working. I think it froze up because my freezer door wasn’t sealing properly. I have changed oil, spark ... How do I convert my Kenmore Gas Range from Propane back to Natural gas. Have a GE side by side. Nice post! Is this a frozen line issue or something else? Our tenant changed out the water filter because of the recommended time to change it. I will be ordering one, very soon. Try the dispenser, if the water flow improves from the dispenser, the filter is clogged and needs to be replaced. Ice was still working and water was getting to where filter was. GE finally sent “spacers” which are currently working. New comments cannot be posted and votes cannot be cast, More posts from the appliancerepair community. Frozen line resolved with hairdryer heating freezer door where line exists to dispenser. Same for me. To confirm a clogged filter, please remove the filter and install the bypass plug. No effect. You see, the water line comes in from the wall to under the refrigerator and splits. Correction — not the ice maker. And, he indicated that my freezer’s insulation was probably defective! I hope this helps. Hair dryer worked for me plus clearing the top shelf – thank you Penney.
If this doesn’t work for you then you might consider replacing the water filter or water valve as both of those can slow or stop the flow from the water dispenser. Hair dryer fix worked. We have kenmore elite French doors with bottom freezer refrigerator model #79571052012.
Would love your thoughts, please comment. Any other fix besides the heater? Thank you James, I have a 22 cu ft GE side-by-side refrig that is a little over 5 years old, and just had the line freeze up in the freezer door too. A malfunctioning door switch can still prevent the dispenser from working even when the door is closed. My GE side by side was having the same issues with not dispensing water, but the ice maker was functioning properly.
Water and Ice dispenser not working, no light comes on when the lever is depressed, the panel temp lights start to flash, do not hear any motor coming on when dispenser is pushed in. Thanks for sharing. Worked for me! Your content is excellent but with pics and video clips, this Let us know below if this worked for you (or not) so we can all help each other fix these annoying refrigerator issues! One my husband took the hairdryer and stuck it up the dispenser for about 3 or 4 minutes on high, then tried the water lever – and wha – lah! I followed the suggested repair using hair dryer and pipe cleaner……………..worked like a charm. No damage to door. The tip worked great! When a refrigerator dispenser starts to act like yours is acting, the filter may be clogged or the supply to the refrigerator is somehow restricted at the supply hose to the refrigerator. The ice maker has smaller lines to it so it would continue to make ice. The water builds up in the line to the dispenser and the pressure to replenish the water is not there so the supply of water drops off.
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