Each Best Western® branded hotel is independently owned and operated. Perhaps the most impactful part of I Care Clean from an environmental perspective is Best Western’s rollout of an optional, a.k.a. A media kit can also be accessed by clicking here.
To learn more, click here, e-mail leahym@cintas.com, or call (800) 864-3676. Many Green Supplier Spotlight dates are also available. Again, it is high-touch areas that are targeted for inspection.
Pohl told me, however, that if used properly—about five to seven seconds within five to seven inches of an item—they are 99 percent effective at killing bacteria and viruses. “It is going extremely well,” Pohl says.
Last year was spent on training. All Rights Reserved.
Click here for instructions on how to enable JavaScript in your browser. Best Western GB has partnered with Quality in Tourism (QT) to adopt a new gold standard for anti-Covid-19 across all its hotels which we believe makes them the safest hotels in Great Britain. One of our readers, in response to last week’s column, doubted the effectiveness of UV wands in a guestroom. Best Western-led research showed that its guests at times perceive housekeeping as an inconvenience during their stay.
These unique, seamless remote controls are designed specifically to make it easy to clean and disinfect before each guest stay.• Pillow and blanket wraps—Extra pillows, blankets and towels are wrapped in 100 percent recyclable and biodegradable single use wraps to ensure guests know that these products have been cleaned just for them. Today, more than 700 hotels throughout North America have implemented the program. A UV wand was placed on a stand in the room for two hours when the guest was not present.
1 priority for guests—surpassing customer service. Green Lodging News now has 1,171 Twitter followers. Interested in receiving a 2012 media kit? Certified as a “Green Process” by the Green Clean Institute, ChemTron Coil Cleaning by Cintas enables hoteliers to lower their energy bills, extend the life of A/C units and improve indoor air quality.
Experts may include consultants, architects, designers, suppliers and those who own or operate green lodging establishments.
Contact Glenn Hasek, publisher and editor, at (440) 243-2055, or by e-mail at editor@greenlodgingnews.com.
More importantly, participate with your comments. Your username or password is incorrect. Şifrenizi unuttuysanı, aşağıdaki kutuya e-maşl adresinizi veya Best Western Rewards numaranızı giriniz, şifreniz kısa süre içerisinde e-mial adresinize postalanacaktır. Some of the participating hotels are rewarding guests with 250 loyalty program points for opting out of housekeeping—similar to what Starwood has done at many of its hotels. Thank you to all of those companies that consistently support Green Lodging News. In addition to following us on Twitter, be sure to bookmark the Green Lodging News Blog in your browser. For more information on commercial products from American Standard, visit www.americanstandard.com or call (800) 899-2614.
“Customer expectations have changed completely,” Pohl says. We shall see. Green Lodging News, published by Hasek Communications L.L.C., is lodging's leading environmental news source and consists of this website, a weekly Monday e-newsletter, weekly Wednesday Green Supplier Spotlight e-blast, and weekly Thursday Green Suppliers Spotlight e-blast. More on Best Western’s ‘I Care Clean’ Program, At Summer Summit, AH&LA Honors Hotels in Three Categories with Good Earthkeeping Awards, American Rivers Launches Online Calculator for Green Roofs, Florida Linen Recycling Entrepreneur Gets Las Vegas Boost, Survey: Consumers Think Indoor Air Quality Rating System is Good Idea, Entrepreneur Finds Opportunity in Distressed Hotel Properties. “collaborative service” housekeeping program. All rights reserved. Pohl says Best Western has not promoted the new service at each hotel but guests are seeing the housekeepers with the inspection wands and black lights and asking about them. Best Western originated this new cleaning initiative after partnering with innovation and design firm, IDEO, whose research identified a lack of consumer confidence regarding hotel cleanliness within the midscale hotel market. Guests can choose to opt out entirely or just have a portion of housekeeping services. (Click here for examples.) Guest satisfaction scores at properties trained to use the new tools increased substantially, including a 13.3 percent increase in “overall experience,” a 12 percent increase in “cleanliness of room,” and a 12.4 percent jump in “intent to recommend.”. “Without any promotion of the concept, customer satisfaction and overall satisfaction scores have increased 13 percent.”, Research conducted for Best Western Customer by IDEO highlighted guests’ increasing concern about guestroom cleanliness. In 2012, we became the first hotel brand to set a high-level of cleanliness with the roll out of our I Care Clean program in partnership with IDEO. †Numbers are approximate, may fluctuate and include hotels currently in the development pipeline. Also as part of I Care Clean, the TV remote, and extra pillows, blankets and towels are wrapped with a single-use paper wrap to let guests know the items have been cleaned. Green Lodging News is a Hasek Communications L.L.C.
In addition to implementing the cleaning program, Best Western is also exploring a “collaborative service” program for housekeeping to better serve its guests and their unique needs. Among the American Standard products featured in the Marriott guestrooms are Cadet 3 FloWise water closets, Town Square faucets and spouts, Cambridge Americast bathtubs, and Studio undermount lavatories. Every two weeks Green Lodging News posts a new guest column on its website.
Green Lodging News, published by Hasek Communications L.L.C., is lodging's leading environmental news source and consists of this website, a weekly Monday e-newsletter, weekly Wednesday Green Supplier Spotlight e-blast, and weekly Thursday Green Suppliers Spotlight e-blast. Many people are asking Is it safe to stay in hotels right now?
Best Western Italy: Our Customer Care team. Green Lodging News welcomes Cintas Corp. as a Green Product & Service Directory partner. Perhaps the most impactful part of I Care Clean from an environmental perspective is Best Western’s rollout of an optional, a.k.a. Interestingly, Pohl said one guest at a Best Western hotel complained that her allergies were aggravated after staying in a room. Please re-type the username and password. “A clean hotel is a basic expectation for guests and rightly so,” said Ron Pohl, Best Western senior vice president brand management & member services.
The wands are used to disinfect high-touch areas such as toilet seats, clock radios, thermostats, etc.
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