• For purchases made occasionally, or when more information is needed about an unknown product in a well-known product category then the buyer uses limited decision making. To evaluate an organization's Strategic Business Units (SBU), the Boston Consulting Group developed a portfolio performance framework that characterizes some of the SBUs as: ________________ is a process that leads to specific decisions on how to compete in the marketplace and how the company should best serve its customers. Which of the following is least likely to influence the consumer buying decision making process? b) Legal. A marketing strategy has two major components: selecting a target market, and: A group of high school soccer girls with the need, desire, ability, and authority to purchase soccer gear can best be referred to as a: The _______ assumes that individual customers have similar needs and that most customers can be satisfied with a single marketing mix. _____ behavior is the decision process and actions of people who purchase and use products. Completing the CAPTCHA proves you are a human and gives you temporary access to the web property. Obtain information about its present and potential customers. Printed from Offers subscribers access to e-mail, websites, downloadable files, news, databases, and research materials. Toyota's Prius and Honda's hybrid Civic are examples of technological products inspired by: Style considerations in the Japanese automobile industry. c) a) Political. Managers of companies may rely on sales forecast figures for all the following, except: All of the following are methods used by businesses to forecast sales, except: Data from a marketing information system is collected from _______ sources, such as sales figures and marketing costs, and _______ sources, such as data from an organization's supplier or data from customers. Utility created by converting production inputs into finished products is known as: Physical distribution creates ______ and ______ utility by making products available when and where they are wanted, with adequate service and at minimum cost. Which of the following is not part of the external marketing environment? document.write([location.protocol, '//', location.host, location.pathname].join('')); And the legal environment … So it essentially helps the companies have a ten thousand foot view of the macro environmentit is operating in. __________ is the collection and interpretation of information about forces, events, and relationships that may affect the organization. Question Which of the following is not part of the external marketing environment? Reduce prices through new production and distribution methods. The realization that Japanese people didn't need large, high-speed cars. Cloudflare Ray ID: 5ece03fb8e3f8b38 The differentiation of a firm's products or services to promote environmental responsibility is referred to as: Which of the following elements is not part of Porter's Five Forces model for industry competitiveness? Which of the following is not part of the external marketing environment? When customers' needs vary, the _______ should be used. The business philosophy that a firm should provide goods and services that satisfy customers' needs through a coordinated set of activities that allow the firm to achieve its objectives is commonly known as: What does the firm do if it has a customer orientation? By which of the factors in the external environment is he being influenced. Define the problem, make a preliminary investigation, plan the research, gather factual information, interpret the information, and reach a conclusion. Communication, Media Studies, & Journalism, Return to Fundamentals of Marketing Student Resources. The desire of many engineers to simply make interesting products. These objectives are often employed in mature markets as firms/products enter a decline phase. Which type of market consists of individuals and business organizations that buy certain products to use in the manufacture of other products? The goal is to maximize short-term profits and stimulate a positive cash flow. List the five stages of the consumer buying decision process in chronological order: Recognize the problem, search for information, evaluate alternatives, purchase, and evaluate after purchase. The purchasing, economics, social, technological, legal, and ecological environments. Undifferentiated approach; market segmentation. Your IP: 89.184.69.128 An organization can offer standard products at acceptable levels of quality, yet still generate above-average profit margin by adopting _____________. Robert is working hard to make sure that the promotional campaign is clearly understood by the nation's consumers and doesn't offend anyone. Robert is a marketer for a global consumer products company. © Oxford University Press, 2020. This is something that at some time in the future may destabilize and/or reduce the potential performance of the organization. • It is a mnemonic which expands to Political, Economic, Social, Technological, Legal and Environmental and elements of a business. If you are at an office or shared network, you can ask the network administrator to run a scan across the network looking for misconfigured or infected devices. The political, economics, substitute, technological, legal, and ecological environments. New technology results in new goods and services, and it can also: Lower the available level of customer service. The political, economic, social, treat, legal, and ecological environments. He is working on the promotional campaign designed to reach a target audience in a new international market. What is the first step in implementing the marketing concept? Also helps to keep a track of all the changes happening in the environment. Previously it was only PEST analysis. Strengths, weaknesses, opportunities, threats. What best describes an online information service? , all rights reserved. View Homework Help - MKT 405 Multiple choice 22 from MKT 405 at Ashford University. Bring back products that were considered obsolete. Which of the following is a benefit of retaining customers? Political. Tobacco advertising is now banned in virtually all marketing communication forms in many countries around the world. Let us start with what PESTEL or PESTLE stands for. All of the following are marketing activities that are part of the marketing mix, except: Which of the following is not part of the marketing environment that marketing managers attempt to understand and/or control? Which type of income do marketers have a particular interest in monitoring. A group of people who have a need, purchasing power, and the desire and authority to spend money on goods, services, and ideas. These objectives are often the most suitable when firms operate in a market dominated by a major competitor and where their financial resources are limited. Another way to prevent getting this page in the future is to use Privacy Pass. This can be explained as an influence of: _____________ is an assessment of a company's mix of products, services, investments, and other assets in order to optimize the use of resources and to assess its suitability, level of risk, and expected financial return. PESTLE stands for _____________. The process of collecting information about the external marketing environment is: The six dimensions usually considered to constitute the external marketing environment include all of the following except: ____________________ are those who address the same target market but provide a different offering to satisfy the market need, for example Spotify, Sony, and Apple's iPod. In what order should you complete the six steps of the marketing research process? The political, economic, social, technological, legal, and ecological environments.
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